FAQs
Subscriber Codes
Can I use more than one code?
Can I use more than one code?
Unfortunately you can not use multiple codes. We would recommend placing multiple orders if you wish to take advantage of multiple offers.
What are the $10 Welcome Code T&Cs?
What are the $10 Welcome Code T&Cs?
New Subscriber Welcome Codes may be used on any full priced items over $100 or any combined order of eligible items over $100
Ineligible items include already discounted products or promotions.
Sales and Promotions
Why wont my discount code work?
Why wont my discount code work?
Discount Codes can be used on any Full Priced Items. They can not be used on already discounted products
Unless stated Connetix branded products are not included in sitewide sales.
Can I buy Gift Vouchers on sale?
Can I buy Gift Vouchers on sale?
Gift Vouchers are excluded from any sales or promotions.
Can I apply current sale prices to an existing Layby or Pre Order?
Can I apply current sale prices to an existing Layby or Pre Order?
Our pricing policy doesn't allow for retrospective application of sale prices. This policy is designed to maintain fairness and transparency for all our customers, ensuring that everyone has an equal opportunity to purchase our stock when it becomes available. Offering discounts after the fact could be unfair to those who patiently waited for a sale.
I ordered last week can you refund the sale price?
I ordered last week can you refund the sale price?
Our pricing policy doesn't allow for retrospective application of sale prices. This policy is designed to maintain fairness and transparency for all our customers, ensuring that everyone has an equal opportunity to purchase our stock when it becomes available. Offering discounts after the fact could be unfair to those who patiently waited for a sale.
What else do I need to know?
What else do I need to know?
My Happy Helpers reserves the right to withdraw any product from Sale at any time.
By participating in our sale, you acknowledge and accept these terms and conditions.
Products purchased during the sale are subject to our standard return and exchange policy.
My Happy Helpers is not responsible for any technical issues or disruptions that may affect the online shopping experience during the sale period.
All prices displayed are in local currency and include applicable taxes.