However the following approximate transit times apply for regional areas:
SA 7-9 working days
TAS 7-9 working days
WA 10-14 working days
NT 12-14 working days
New Zealand 12-14 days
If the items you have purchased are in stock we will endeavour to send them to you within 24-48 hours of order confirmation. Please note that if you order during a sale, dispatch can sometimes be slightly delayed due to high volumes.
Specific courier instructions
Please note your courier is unable to call on approach, or give you an approximate time for delivery. They are not able to adhere to specific instructions such as 'through the font gate, down the path and enter the building on the left". If your residential address is difficult to find, please have your parcel delivered elsewhere. We are not responsible for re delivery fees if your courier can not easily access or locate your property.
Again, if you request Authority to leave without a signature and the parcel goes missing, we are not obliged to replace. If you request authority to leave and the courier does not deem the location safe to leave, the onus will be on you the customer to pick up from the Depot.
Any fees as a result of redelivery or return to us will be deducted from any returns processed. If you are not sure, please have your order shipped to an alternative address.
If you place an order with us, you accept these conditions.
Please note, if your order contains an item that is on ‘pre order’, your entire order will be held and shipped together as soon as your pre-order item arrives.
Unsuccessful Delivery Attempt
Rejected by Receiver